#drs-root{--drs:#0e7c86;--drs-ink:#1d2327;--drs-muted:#646970;--drs-bg:#fff;--drs-soft:#f3f6f7;position:fixed;right:20px;left:auto;bottom:20px;z-index:99990;font-family:inherit;font-size:15px;line-height:1.5;color:var(--drs-ink)}
#drs-root *{box-sizing:border-box}
#drs-launch{width:60px;height:60px;border-radius:50%;border:0;background:var(--drs);color:#fff;cursor:pointer;box-shadow:0 6px 20px rgba(0,0,0,.22);display:flex;align-items:center;justify-content:center;transition:transform .15s}
#drs-launch:hover{transform:scale(1.06)}
#drs-launch svg{width:28px;height:28px}
#drs-teaser{position:absolute;bottom:72px;right:0;left:auto;background:#fff;border-radius:14px;padding:10px 14px;box-shadow:0 6px 20px rgba(0,0,0,.15);white-space:nowrap;font-size:14px;cursor:pointer}
#drs-teaser button{background:none;border:0;color:var(--drs-muted);cursor:pointer;margin-inline-start:8px;font-size:16px;line-height:1}
#drs-panel{position:absolute;bottom:74px;right:0;left:auto;width:380px;max-width:calc(100vw - 32px);height:600px;max-height:calc(100vh - 110px);background:var(--drs-bg);border-radius:18px;box-shadow:0 12px 40px rgba(0,0,0,.25);display:none;flex-direction:column;overflow:hidden}
#drs-root.open #drs-panel{display:flex}
#drs-root.open #drs-teaser{display:none}
.drs-head{background:var(--drs);color:#fff;padding:14px 16px;display:flex;align-items:center;gap:10px}
.drs-head .drs-av{width:38px;height:38px;border-radius:50%;background:rgba(255,255,255,.2);display:flex;align-items:center;justify-content:center;font-weight:700}
.drs-head .drs-t{flex:1;min-width:0}
.drs-head strong{display:block;font-size:16px}
.drs-head small{opacity:.85;font-size:12px}
.drs-head button{background:rgba(255,255,255,.15);border:0;color:#fff;border-radius:8px;padding:4px 9px;cursor:pointer;font-size:13px}
.drs-msgs{flex:1;overflow-y:auto;padding:16px;background:var(--drs-soft);display:flex;flex-direction:column;gap:10px}
.drs-b{max-width:86%;padding:10px 13px;border-radius:14px;white-space:pre-wrap;word-wrap:break-word;overflow-wrap:anywhere}
.drs-b.bot{background:#fff;align-self:flex-start;border-start-start-radius:4px;box-shadow:0 1px 2px rgba(0,0,0,.06)}
.drs-b.user{background:var(--drs);color:#fff;align-self:flex-end;border-start-end-radius:4px}
.drs-b a{color:var(--drs);font-weight:600;text-decoration:underline}
.drs-b.user a{color:#fff}
.drs-chips{display:flex;flex-wrap:wrap;gap:6px;padding:8px 12px 0;background:var(--drs-soft)}
.drs-chips button{border:1px solid var(--drs);color:var(--drs);background:#fff;border-radius:16px;padding:5px 11px;font-size:13px;cursor:pointer}
.drs-chips button:hover{background:var(--drs);color:#fff}
.drs-typing{display:inline-flex;gap:4px;padding:12px 14px}
.drs-typing i{width:7px;height:7px;border-radius:50%;background:#b5bcc2;animation:drs-d 1.2s infinite}
.drs-typing i:nth-child(2){animation-delay:.2s}.drs-typing i:nth-child(3){animation-delay:.4s}
@keyframes drs-d{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}
.drs-form{display:flex;gap:8px;padding:10px 12px;border-top:1px solid #e5e7e9;background:#fff}
.drs-form textarea{flex:1;resize:none;border:1px solid #d0d5d9;border-radius:12px;padding:9px 12px;font:inherit;max-height:110px;min-height:42px;outline:none}
.drs-form textarea:focus{border-color:var(--drs)}
.drs-form button{border:0;background:var(--drs);color:#fff;border-radius:12px;width:44px;cursor:pointer}
.drs-form button:disabled{opacity:.5;cursor:default}
.drs-foot{font-size:11px;color:var(--drs-muted);text-align:center;padding:0 0 8px;background:#fff}
@media (max-width:480px){#drs-root{right:12px;bottom:12px}#drs-panel{position:fixed;inset:0;width:100%;max-width:none;height:100%;max-height:none;border-radius:0}#drs-root.open #drs-launch{display:none}}
.drs-head select.drs-lang{background:rgba(255,255,255,.15);border:0;color:#fff;border-radius:8px;padding:4px 6px;font-size:13px;cursor:pointer;max-width:96px}
.drs-head select.drs-lang option{color:#1d2327}

/* Add to cart from the chat */
#drs-root .drs-cart { display: inline-block; margin: 6px 0 2px; padding: 7px 14px; border: 0; border-radius: 18px; background: var(--drs); color: #fff; font: inherit; font-size: 14px; font-weight: 600; cursor: pointer; line-height: 1.3; }
#drs-root .drs-cart:hover { filter: brightness(1.08); }
#drs-root .drs-cart.busy { opacity: .6; cursor: progress; }
#drs-root .drs-cart.done { background: #2e7d32; cursor: default; }
#drs-root .drs-cart-link { display: inline-block; margin: 6px 8px 2px; font-weight: 600; }
#drs-root .drs-cart-msg { font-size: 13px; color: #b71c1c; margin-top: 4px; }
#drs-root .drs-typing { flex-wrap: wrap; }
#drs-root .drs-typing .drs-st { flex-basis: 100%; display: block; font-size: 12px; color: #667; margin-top: 4px; font-style: normal; }

/* Product-help department menu */
#drs-root .drs-pickwrap { max-width: 92%; }
#drs-root .drs-pick-t { margin-bottom: 8px; }
#drs-root .drs-pick { display: flex; flex-direction: column; gap: 6px; }
#drs-root .drs-pick button { text-align: start; padding: 8px 12px; border: 1px solid var(--drs); border-radius: 10px; background: #fff; color: var(--drs); font: inherit; font-size: 14px; cursor: pointer; line-height: 1.3; }
#drs-root .drs-pick button:hover:not(:disabled) { background: var(--drs); color: #fff; }
#drs-root .drs-pick button:disabled { opacity: .45; cursor: default; }
#drs-root .drs-pick button.on { opacity: 1; background: var(--drs); color: #fff; }
#drs-root .drs-pick .drs-pick-other { border-style: dashed; }

/* Quick-reply buttons inside bot messages */
#drs-root .drs-qrs { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 8px; }
#drs-root .drs-qr { padding: 6px 12px; border: 1px solid var(--drs); border-radius: 16px; background: #fff; color: var(--drs); font: inherit; font-size: 14px; cursor: pointer; line-height: 1.3; }
#drs-root .drs-qr:hover:not(:disabled) { background: var(--drs); color: #fff; }
#drs-root .drs-qr:disabled { opacity: .45; cursor: default; }
#drs-root .drs-qr.on { opacity: 1; background: var(--drs); color: #fff; }
#drs-teaser.drs-nudge{white-space:normal;width:270px;max-width:calc(100vw - 40px);padding:14px;cursor:default;line-height:1.45;animation:drs-pop .25s ease-out}
#drs-teaser.drs-nudge .drs-nudge-t{font-size:14.5px;color:var(--drs-ink)}
#drs-teaser.drs-nudge .drs-nudge-b{display:flex;gap:8px;margin-top:10px}
#drs-teaser.drs-nudge .drs-nudge-b button{margin:0;flex:1;border-radius:20px;padding:7px 10px;font-size:13.5px;line-height:1.2;cursor:pointer}
#drs-teaser.drs-nudge .drs-nudge-b .yes{background:var(--drs);color:#fff;border:0}
#drs-teaser.drs-nudge .drs-nudge-b .no{background:#fff;color:var(--drs-muted);border:1px solid #dcdcde}
@keyframes drs-pop{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
#drs-root .drs-av.img{background:#fff;padding:3px;overflow:hidden}
#drs-root .drs-av.img img{width:100%;height:100%;object-fit:contain;border-radius:50%;display:block}
#drs-root img.emoji,#drs-root img.wp-smiley{width:1em!important;height:1em!important;max-width:1em!important;display:inline!important;vertical-align:-.1em!important;margin:0 .05em!important;border:0!important;box-shadow:none!important}